1. Introduction
These Terms and Conditions ("Terms") govern your use of this website and the booking of private transfer, taxi and related transportation services offered by Private Transfer Greece("we", "us" or "our") across Greece. By using this website or requesting a service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website or our services.
2. Our Services
Depending on location and availability, our services may include:
- Private car transfers
- Airport transfers
- Private taxi services
- Chauffeur services
- Hotel transfers
- Port and cruise transfers
- City-to-city (intercity) transfers
- Private tours and day trips, where available
Availability of specific services may vary depending on location, vehicle availability and other factors.
3. Booking Requests and Confirmations
Submitting a request through this website, by phone, or by email is a request for service and does not guarantee availability. A quote provided in response to your request reflects estimated pricing based on the details you have provided and does not, by itself, constitute a confirmed booking.
A booking is only confirmed once you have received explicit confirmation from us. We reserve the right to decline, or to be unable to accommodate, a request due to availability or other reasonable factors.
4. Customer Responsibilities
When requesting or booking a service, you agree to:
- Provide accurate and complete booking details, including contact information
- Provide correct pickup and drop-off information
- Be ready at the agreed pickup time and location
- Provide accurate passenger numbers and luggage information
5. Pricing and Payments
Prices for our services depend on factors such as route, distance, vehicle type, timing and other journey details, and will be communicated to you during the quote or booking process. Please review the pricing and payment details provided to you before confirming a booking.
6. Changes to Bookings
If you need to change any details of a confirmed booking, such as pickup time, location or passenger numbers, please contact us as soon as possible. Changes are subject to availability and applicable terms, and may not always be possible, particularly for requests made with limited notice.
7. Cancellations and Refunds
We understand that travel plans can change. If you need to cancel a booking, please contact us as soon as possible.
[Cancellation and refund terms will depend on the confirmed booking and applicable booking policy.]
8. Delays and Unforeseen Circumstances
Transfer times are estimates and may be affected by circumstances beyond our reasonable control, including but not limited to severe weather, road closures, traffic conditions, strikes, or other unforeseen events. While we and our drivers take reasonable steps to minimize delays and keep you informed, we cannot guarantee exact arrival or departure times in all circumstances.
9. Passenger Conduct
Passengers are expected to behave in a safe and respectful manner towards drivers and other passengers, and to follow reasonable safety instructions given by the driver. We reserve the right to refuse or discontinue a service if passenger conduct poses a safety risk or is abusive towards the driver.
10. Luggage
Please provide accurate information about the number of passengers and items of luggage when requesting a quote or booking. Luggage capacity depends on the vehicle confirmed for your journey, and we cannot guarantee that additional or oversized luggage not declared at the time of booking can be accommodated.
11. Third-Party Service Providers
Transportation services may be provided directly by us or coordinated through independent drivers or transportation partners. Where a service is fulfilled by an independent driver or partner, that provider is responsible for the safe and professional delivery of the transportation service in accordance with applicable law. Nothing in these Terms should be interpreted as creating an employment relationship between Private Transfer Greece and any independent driver or transportation partner, except where expressly stated.
12. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the website by, any third party. All content on this website, including text, graphics, logos and images, is the property of Private Transfer Greece or its licensors and is protected by applicable intellectual property law, unless otherwise stated. You agree not to misuse this website, including by attempting to gain unauthorized access to it, interfering with its normal operation, or submitting false or misleading information through any form on this website.
13. Limitation of Liability
To the extent permitted by applicable law, Private Transfer Greece shall not be liable for indirect, incidental or consequential losses arising from your use of this website or our services. Nothing in these Terms is intended to exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
14. Changes to Terms
We may update these Terms and Conditions from time to time. The updated version will be published on this page, and the "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of this website or our services after changes are published constitutes acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Private Transfer Greece
privatetransfergreece@gmail.com